SHIPPING TO OVER 200 COUNTRIES
CUSTOMS
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-25 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
I waited for this dog carrier to arrive but was disappointed to find that it doesn?t fit well in my car. The carrier is too big and takes up too much space for me.