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How Internet Shopping Works in 2025: Behind the Screens of Online Stores

by Artemis K. | | 9 min read
how-online-stores-work-2025

Creating an online store sounds easy — until you try to do it yourself. From designing the site and connecting payments to setting up shipping and inventory, there’s a lot that can go wrong. For beginners, the learning curve can be steep and expensive. That’s where Offiro comes in. Instead of building everything from scratch, you can buy a professionally made store that’s already set up and ready for sales — no coding or tech experience needed.

When it comes to running an online store, there are several moving parts working together behind the scenes to create a smooth experience for both you and your customers. Whether you’re considering building a store yourself or buying a ready-made one from a service like Offiro, it’s helpful to understand what makes an online store actually work. Let’s take a closer look at the key components.

1. What Is an Online Store?

An online store is a website where visitors can browse and purchase products

 

The first eCommerce websites began appearing in the early 1990s, and today, their number exceeds 26 million worldwide.

At first glance, it might seem that everything is simple: customers add items to their cart, enter a delivery address, choose a payment method — and just wait for their order. However, in reality, things are much more complex: under the hood, hundreds or even thousands of operations are taking place, each of which affects the final outcome.

2. What Makes an Online Store Work?

An online store is, first and foremost, a well-designed business model. In this article, we will explore the key elements that form this model.

These elements can be found in any online store — from a small local shop to a large digital supermarket. The only difference lies in scale and operational specifics.

The Website

Let’s start with the most obvious part — the website itself.

(Example: This is what the first version of Amazon’s online store looked like in 1995.)

The website of an online store consists of two parts:

1. The external part, which users interact with (frontend, client-side, digital storefront)

This includes the homepage, catalog, search and filter tools, product pages, shopping cart, and more. Each page requires a logical structure, appealing design, and convenient navigation.

A basic online store website can be created independently in just a few days. Website builders like Wordpress and Wix are also suitable for this purpose. At the early stages, content management and website support can be handled without involving specialists.

2. The internal part, hidden from users (backend, server-side)

This component is responsible for processing orders, exchanging data with suppliers and warehouses. Data is processed on servers and stored in databases.

Ready-made backend solutions are offered by companies such as Salesforce, Oracle, and Shopify. These tools help set up data transfer between the website, the warehouse, and order processing services.

Payment processing systems are also connected to the website.

These solutions are provided by payment service providers (PSPs). Once you sign a contract with a PSP, they will help you set up secure payment processing. These systems protect customer data and make sure every transaction is safe.

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Logistics

The core of any online business remains the purchase and sale of goods. Organizing delivery is the responsibility of the store owner. eCommerce logistics consists of two main components:

1. Cooperation with manufacturers and suppliers

The simplest option is to sell your own products. In this case, it is enough to manage stock levels properly and ship orders on time. However, more often than not, the store owner purchases and resells goods. The broader the product range, the more suppliers are needed, and all interactions with them must be regulated by contracts.

2. Delivery of goods to customers

This typically follows one of two common models: dropshipping or fulfillment

  • In dropshipping, the order is shipped directly from the manufacturer or wholesaler, while storage and delivery are handled by third-party companies
  • In fulfillment, specialized services take care of storage, packaging, and delivery

Some store owners also choose to ship orders themselves using delivery companies.

Marketing and Analytics

Transparent analytics are the key to steady growth in eCommerce. The owner must understand how much profit the business generates, which products are in demand, and where resources are being spent

To collect and analyze data, ready-made solutions such as Shopify Analytics or Google Analytics can be used. These services are easy to set up and understandable even for beginners.

 

Analytics help identify growth opportunities, but to act on them, marketing is essential. The better the website structure and content, the higher it ranks in search engines. Social media can attract new customers, provide feedback, and serve as an additional sales channel. With analytics, it’s easy to see which channels deliver the best return on investment.

3. The Problem With Building From Scratch

Building an online store from scratch may sound exciting — but in practice, every step brings its own set of challenges. What looks like a simple checklist quickly turns into a multi-step plan with hidden pitfalls.

Creating a functional and professional website on your own is time-consuming and often frustrating. You need to understand different tools and technologies, even if you’re using a no-code builder.

  • Custom-built websites take weeks (or months) and require technical knowledge
  • Website builders offer shortcuts, but the result often looks generic and similar to competitors
  • If the server-side is poorly configured, the store can lose orders and customer data
  • Mistakes in the backend may lead to legal issues, lost revenue, or even fines

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Organizing logistics on your own is one of the most complicated parts of running an online store. It involves business knowledge, negotiation skills, and legal awareness.

  • Finding trustworthy suppliers requires market research and experience
  • Contracts must be well-written to protect your business and ensure clear terms
  • You need to calculate the right amount of stock to avoid overpaying or running out
  • Delivery mistakes or delays can instantly lead to negative reviews and lost customers — even before your store has a chance to grow

Understanding how your store performs is impossible without proper analytics — and setting this up is not as easy as it sounds.

  • Excel may work for small shops, but it won’t scale and can’t show the full picture
  • Ready-made analytics tools still require setup to fit your specific business
  • Even with the right tools, you need to know how to read the data and draw conclusions
  • Without experience, you might test the wrong ideas, waste time, and burn your budget

Promotion is often the most underestimated part of running an online business. Without a clear strategy, even large ad budgets can go to waste.

  • It’s easy to choose the wrong platforms or messaging — and get no return on investment
  • Self-managed promotion eats up time you could spend analyzing performance or managing operations
  • Poorly targeted campaigns can attract the wrong audience or no audience at all
  • Without regular testing and optimization, your store can stay invisible — no matter how good your products are

4. The Smarter Way: Buying a Ready-made Store

With Offiro, you don’t need to spend months learning how to build a website, connect suppliers, or manage analytics. Instead, you get a fully equipped online store that’s ready for sales from day one. All the hard work is already done — you simply take over and grow the business. Here’s what you get with Offiro:

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Complete Working Online Store

You get a storefront with a professional design that matches your brand. You can choose the look and feel from a variety of templates or request customization. The server-side is already configured, and the payment system is fully integrated — all transactions are safe and smooth.

What do you get?

You save weeks or even months on setup. Your site looks exactly the way you want, and you can easily update the design anytime. The backend runs reliably, so you’ll never miss an order or a payment. You don’t have to worry about technical issues or hiring developers — everything works out of the box.

 

Suppliers Are Always Ready to Deliver

Established contracts with trusted suppliers. You can begin fulfilling orders immediately, sourcing products quickly and securely. Offiro also provides a fully operational delivery system that covers shipping across any state or region.

What do you get?

You don’t have to spend time searching for reliable partners or drafting supplier agreements. You avoid typical beginner mistakes like overordering, late deliveries, or poor packaging. With logistics already in place, you can focus on running the business, not solving supply chain problems. Customers get their orders on time — and you get peace of mind.

 

Ready-to-go Analytics And Promotion Services

You get a fully configured end-to-end analytics system that shows you everything happening in your store — from sales and traffic to product performance and customer behavior. On top of that, you get access to Offiro’s promotion services, including SEO, SMM, and content marketing.

What do you get?

You always know exactly how your store is doing — where the revenue comes from, where costs go, and what to optimize. You avoid the guesswork of Excel spreadsheets or confusing metrics. Instead, you get clear, actionable insights.

 

Offiro’s marketing support helps your store grow faster:

  • SEO brings more traffic from search engines
  • Social media marketing builds awareness and grows your audience
  • Content creation helps engage customers and improve trust

Together, these tools help you make smarter decisions and increase your sales without wasting time or money.

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5. Who Is Offiro For?

Not everyone has the time or resources to build an online store from scratch — and that’s perfectly fine. Offiro is designed for people who want to launch a store without delays, stress, or costly trial and error.

Offiro is a great choice for:

  • First-time entrepreneurs who want to test the waters of eCommerce with minimal risk
  • Offline sellers looking to bring their products online quickly and professionally
  • Anyone who wants a fast, hassle-free start in the online retail world
  • Sellers aiming for stable passive income without spending months on technical setup
  • Newcomers exploring fresh niches, who want a head start in competitive markets

Whether you’re looking to grow a long-term business or launch a small side project, Offiro gives you a strong foundation from day one.

 

6. Final Thoughts

Building an online store from scratch is absolutely possible — but for many beginners, it’s simply not the most practical path. It takes time, knowledge, and often significant investment to make all the parts work together.

With ready-made solutions like Offiro, you can skip the setup phase entirely and get straight to what matters: running your business and making sales.
Everything you need — from the website and logistics to analytics and marketing — is already done for you. All that’s left is to grow.

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by Artemis K.
Artemis has been running his own online store for over 5 years, starting out with zero experience – just like many others. That’s why he explains everything clearly and simply, cutting through the noise. Now writing for Offiro, he shares what actually works when launching a business – and what’s just a waste of time.

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